Container Store CEO Kip Tindell makes an elegant case for communication as the soul of leadership in today’s NYT Sunday Business Corner Office column. Tindell’s Jesuit education shaped his values, which he applied to building a company that for 11 consecutive years has landed on Fortune’s “100 Best Places to Work.” The half-billion dollar retailer consistently has generated year-over-year double-digit compounded growth.
Tindell’s leadership playbook reflects his values-based business philosophy:
- Communication IS leadership. Communication and leadership are synonymous.
- Team is the tie that binds. Calling it “… a beautiful human experience…”, Tindell understands the human need to belong.
- Trust yourself. Your whole self includes the metaphysical, like instincts and intuition.
- No man is an island. We are mutually interdependent, and we means employees, vendors, community, customers and shareholders.
- Business is not a zero sum game.